Warning: Scammers Are Sending Fake Ledger Letters Demanding Your 24-Word Recovery Phrase—Here’s How to Protect Your Crypto Wallet Now

EddieJayonCrypto

 30 Apr 25

tl;dr

Scammers are targeting Ledger wallet users with fake physical letters posing as official company communications. These letters misuse Ledger’s branding and urge recipients to provide their 24-word recovery phrases under the guise of a “critical security update,” threatening wallet access restriction...

Scammers are targeting Ledger wallet users with fraudulent physical letters impersonating the company, urging recipients to provide their 24-word recovery phrases under the pretense of a “critical security update.” These letters misuse Ledger’s branding and threaten wallet access restrictions if ignored.

The scam exploits personal data leaked during Ledger’s 2020 breach, allowing scammers to send personalized and convincing phishing letters. Ledger has confirmed these letters are fake and stressed it never requests recovery phrases via phone calls, messages, or physical mail.

This shift to physical mail scams marks an escalation in crypto phishing tactics, posing heightened risks especially for less tech-savvy individuals such as the elderly. The fraudulent letters typically instruct recipients to scan a QR code to enter recovery phrases, falsely claiming this is mandatory to maintain wallet access.

Jacob Canfield, a prominent trader, exposed the scam on social media, revealing the alarming authenticity of the letters and calling for Ledger to notify users through official channels to curb further exploitation.

Ledger reassured users that its hardware wallets remain secure due to their design, which isolates private keys from vulnerabilities. The company urges constant vigilance, reminding users: “Ledger will never call, DM, or ask for your 24-word recovery phrase.”

This scam adds to a growing wave of crypto-related fraudulent schemes, including recent SMS phishing targeting Binance users and fake bankruptcy emails sent to Gemini customers designed to compromise wallets.

The evolving nature of these scams—from digital vectors to physical mail—demonstrates scammers’ increasing sophistication and underscores the importance of staying informed and cautious within the cryptocurrency community.