tl;dr
JPMorgan Chase, Bank of America, and TD Bank have disclosed data breaches affecting some customers' accounts and personal information. Chase reported four incidents in Massachusetts involving employee misuse of credit and debit card information and accidental sharing of transaction details; affected...
JPMorgan Chase disclosed multiple data breaches affecting at least four Massachusetts customers, involving employee misuse and erroneous transaction postings. In two incidents, employees improperly accessed customers’ credit and debit card information, triggering fraudulent transactions. The bank responded by closing the affected cards, issuing replacements, and reimbursing customers. In two other incidents, transaction details including names, addresses, account numbers, and transaction amounts were mistakenly posted to other customers’ accounts. So far, no misuse from these errors has been detected.
Bank of America reported the loss of savings bond documentation in transit on February 14th, which included sensitive personal information such as first and last names, addresses, Social Security numbers, and account numbers. Attempts to recover the documentation have been unsuccessful. The bank is actively monitoring the affected customer’s account for suspicious activity and is committed to resolving any unauthorized transactions.
TD Bank revealed unauthorized access by a former employee to a customer's personal data between December 2024 and January 2025. The compromised information may include the customer’s name, address, phone number, Social Security number, account number, and transaction data. TD Bank is monitoring the account for potential fraud and is providing a complimentary two-year membership to an identity theft protection and recovery service.
Overall, JPMorgan Chase, Bank of America, and TD Bank have disclosed data breaches placing some customers’ accounts and personal information at risk. These incidents highlight the ongoing challenges banks face in safeguarding sensitive customer data and underscore the importance of vigilant monitoring and protective measures to mitigate fraud and identity theft.