EddieJayonCrypto

 8 Jul 25

tl;dr

Qantas is in potential contact with a cybercriminal involved in a recent data breach affecting 6 million customers through a third-party call center platform. Stolen data includes personal details like names and frequent flyer numbers, but no financial or passport information. CEO Vanessa Hudson apo...

The Australian airline giant Qantas has potentially made contact with a cybercriminal involved in last week’s customer data breach. A spokesperson confirmed ongoing communication with authorities but withheld details on whether a ransom demand had been made.

The attack targeted a call center and compromised a third-party customer-servicing platform that held records for 6 million customers. Stolen information includes names, email addresses, phone numbers, dates of birth, and frequent flyer numbers. Importantly, no financial or passport data was accessed.

Qantas Group CEO Vanessa Hudson apologized publicly and assured customers of continuous updates. The airline is finalizing a communication process for affected individuals and has implemented stronger security measures. Experts and resources are fully engaged to resolve the issue effectively and protect customer data going forward.

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